Privacy Policy
At Aloscale Inc., we are dedicated to ensuring the accuracy, confidentiality, and security of your personal information. Our Privacy Policy explains how we collect, use, and disclose your personal information. We have different Privacy Policies tailored to address specific privacy concerns for various groups of individuals. This Privacy Policy applies to all individuals except for current or former employees, whose information is governed by the Aloscale’s Employee Privacy Policy. If you’re unsure which Privacy Policy applies to you, please contact us for clarification.
PRIVACY POLICY EFFECTIVE FOR CANADA
Aloscale adheres to privacy legislation in each jurisdiction where we operate. Privacy laws and individual privacy rights may vary from one jurisdiction to another. This Privacy Policy specifically addresses activities governed by Canada’s federal and provincial privacy laws.
Please note that this Privacy Policy has limitations in its scope and application. As a result, the rights and obligations outlined in this policy may not apply to all individuals or in all jurisdictions. If you are unsure about how this Privacy Policy applies to you, please contact us for clarification.
WHAT IS PERSONAL INFORMATION?
In this Privacy Policy, personal information refers to any details concerning an identifiable individual, excluding the individual’s business title or business contact information when utilized or shared for business-related communications.
WHAT PERSONAL INFORMATION DO WE COLLECT?
We gather and retain various forms of personal information pertaining to the individuals we engage with. This includes and is not limited to:
a. Contact and identification details, like your name, address, phone number, and email address;
b. Information relevant to products and services, including those we offer to you or receive from you;
c. Credit and financial particulars, such as direct deposit and banking information;
d. Business relationship details, encompassing agreements, preferences, advisors, decision-makers, and any feedback or information exchanged with or provided by you.
We may additionally gather market-related data, potentially comprising personal information, regarding market trends and activities that affect our operations. Such information might encompass contract terms, financial data, and other relevant details used for market analysis and strategic planning purposes. Additionally, we may collect data associated with our media, investor, and public relations initiatives, as well as interactions with financial analysts and advisors.
In general, Aloscale directly collects personal information from you. If we need to obtain your personal information from a third party, we typically seek your permission beforehand (which may be given explicitly or inferred from your actions).
Occasionally, we may engage third-party services in our business operations, and these parties may collect personal information while performing services for us or otherwise. In such instances, we take reasonable measures to ensure that these third parties have confirmed their authority to disclose your personal information to us. Where permitted or required by applicable law or regulatory requirements, we may collect information about you without your knowledge or consent.
WHY DO WE COLLECT, USE AND DISCLOSE PERSONAL INFORMATION?
Aloscale gathers personal information to effectively manage, maintain, and enhance our business operations, which include:
a. Establishing, maintaining, and managing our relationship with you to facilitate the provision and receipt of requested products and services. For instance, we use your personal information to verify your identity and location, ensuring the delivery of requested products and services.
b. Evaluating the products and services provided to you to understand your preferences and improve our offerings.
c. Reviewing products and services acquired from you to foster collaboration and align with our requirements.
d. Addressing your requests, such as contacting you at your preferred telephone number.
e. Safeguarding against errors, fraud, theft, and damage to our assets.
f. Facilitating environmental, health, and safety initiatives, including incident planning, response, and investigation.
g. Ensuring compliance with applicable laws and regulatory requirements, fulfilling obligations mandated by regulatory authorities.
h. Any other reasonable purposes to which you have provided consent.
HOW DO WE USE AND DISCLOSE YOUR PERSONAL INFORMATION?
Your personal information may be utilized or disclosed:
a. For the purposes outlined in this Privacy Policy;
or
b. For any additional purposes for which we have received your consent.
In certain circumstances permitted or mandated by applicable law or regulatory requirements, we may use or disclose your personal information without seeking your knowledge or consent.
WHEN DO WE DISCLOSE YOUR PERSONAL INFORMATION?
We may share your personal information with our employees, contractors, consultants, and other relevant parties who require such information to assist us in managing our relationship with you. This includes:
a. Third parties providing services to us or on our behalf.
b. Third parties aiding Aloscale in delivering services to you.
c. Third parties whose services are utilized to conduct our business.
Additionally, personal information may be disclosed or transferred to another party in the event of a change in ownership or the granting of a security interest in all or part of Aloscale. This could occur through activities such as asset or share sales, business combinations, mergers, or joint ventures. In such instances, the receiving party is obligated to adhere to appropriate agreements or obligations and to utilize or disclose your personal information in a manner consistent with the provisions of this Privacy Policy, unless otherwise consented by you.
Furthermore, your personal information may be disclosed:
a. As permitted or required by applicable law or regulatory requirements.
b. To comply with valid legal processes, such as search warrants, subpoenas, or court orders.
c. As part of Aloscale’s routine reporting activities.
d. To safeguard the rights and property of Aloscale.
e. During emergency situations or to protect the safety of individuals.
f. When the personal information is publicly available.
g. When required by law, with your consent.
YOUR CONSENT IS IMPORTANT TO US
We value obtaining your consent before collecting, using, or disclosing your personal information. Depending on the sensitivity of the information, your consent may be express, implied, or deemed through an opt-out mechanism. Express consent can be provided orally, electronically, or in writing, while implied consent can be inferred from your actions or inactions. For instance, when entering into an agreement with us, your consent to the collection, use, and disclosure of your personal information for related purposes is assumed unless otherwise specified.
Typically, we seek your consent when collecting your personal information. However, in some cases, consent may be obtained after collection but before use or disclosure. If we intend to use or disclose your personal information for a purpose not previously disclosed, we will strive to inform you of such before proceeding.
Additionally, we may collect, use, or disclose your personal information without your knowledge or consent when permitted or required by applicable law or regulatory requirements.
DEEMED CONSENT (OPT-OUT)
You have the right to change or withdraw your consent at any time, provided there are no legal or contractual obligations, and with reasonable notice. To do so, please contact our Privacy Office using the contact details provided below. Any communication regarding the withdrawal or variation of consent should be in writing and addressed to our Privacy Office.
Unless you inform us otherwise, we assume that you have consented to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.
HOW IS YOUR PERSONAL INFORMATION PROTECTED?
Aloscale strives to uphold robust physical, technical, and procedural measures tailored to the sensitivity of the personal information involved. These safeguards aim to mitigate the risk of loss and unauthorized access, copying, use, alteration, or disclosure of your personal information.
UPDATING YOUR PERSONAL INFORMATION
Ensuring the accuracy and currency of the information within our records is crucial. If there are any changes to your personal information throughout our relationship, please notify us promptly.
In certain cases, we may not be able to accommodate your request to modify your personal information. Instead, we may opt to add alternative text to the relevant record.
COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. This section explains what cookies and tracking technologies are, how we use them, and your choices regarding their use.
What Are Cookies and Tracking Technologies?
Cookies are small text files that are placed on your device (computer, smartphone, tablet) by websites that you visit. Tracking technologies such as web beacons, pixel tags, and scripts may also be used to collect and track information and to improve and analyze our service.
How We Use Cookies and Tracking Technologies
We use cookies and tracking technologies for various purposes, including:
a. Essential Cookies: These are necessary for the operation of our website and to enable you to use its features. Without these cookies, certain services cannot be provided.
b. Performance and Analytics Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often and any error messages received. This helps us improve the website’s functionality.
c. Functionality Cookies: These cookies allow our website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personalized features.
d. Advertising and Marketing Cookies: These cookies are used to deliver relevant advertisements to you and to measure the effectiveness of our marketing campaigns.
Your Consent and Choices
By using our website, you consent to the use of cookies and tracking technologies as described in this policy. You can manage your cookie preferences and opt-out of certain types of cookies by adjusting your browser settings. Please note that disabling cookies may affect the functionality of our website and your ability to access certain features.
For more information on how to manage your cookie settings in your browser, please visit your browser settings and policies to understand.
Third-Party Cookies
We may allow third-party service providers to place cookies and tracking technologies on our website to provide us with better insights into the use of the site, user demographics, and to offer relevant advertising to you. These third parties may collect information about your online activities over time and across different websites.
WHAT ABOUT LINKS TO OTHER WEBSITES?
Our website may contain links to other websites that may be subject to less stringent privacy standards. We cannot assume any responsibility for the privacy practices, policies or actions of the third parties that operate these websites. Aloscale is not responsible for how such third parties collect, use or disclose your personal information. You should review the privacy policies of these websites before providing them with personal information.
ACCESS TO YOUR PERSONAL INFORMATION
To review, verify, or correct your personal information, please contact our Privacy Office. Kindly note that all such requests must be made in writing. Typically, your information is stored at our corporate offices in Quebec, Canada.
When seeking access to your personal information, we may require specific details from you to confirm your identity and entitlement to access. Additionally, we may charge a fee for this service, which will be communicated to you in advance. Should you need assistance in preparing your request, please reach out to our Privacy Office.
It’s important to note that your right to access your personal information is not absolute. There are circumstances where applicable laws or regulations permit or mandate us to withhold some or all of your personal information. Moreover, your personal information may have been disposed of, erased, or anonymized in accordance with our record retention policies.
If we’re unable to grant you access to your personal information, we’ll strive to provide you with an explanation, subject to any legal or regulatory constraints.
INQUIRIES OR CONCERNS?
If you have inquiries regarding this Privacy Policy or concerns regarding the management of your personal information, please reach out to our Privacy Office via telephone, mail, or email. We will make every effort to address your queries and inform you of any actions taken to resolve your concerns. Should you remain unsatisfied with our response, you may have the option to submit a written complaint to the Privacy Commissioner in your jurisdiction.
Please submit your inquiries to:
Email: inquiry@aloscale.com
REVISIONS TO THIS PRIVACY POLICY
Periodically, we may update this Privacy Policy to align with changes in our legal obligations or our approach to handling your personal information. Any revisions to this Privacy Policy will be published on our website, and we recommend checking it regularly for updates. The last update to this Privacy Policy was made on June 26, 2024.
INTERPRETATION OF THIS PRIVACY POLICY
The Privacy Office will be responsible for interpreting this Privacy Policy. While examples are provided, this policy is not limited to them. Therefore, where “including” is used, it encompasses all possibilities without restriction.
This Privacy Policy does not grant individuals any rights beyond those provided by Canada’s federal and provincial privacy laws, nor does it impose additional obligations on Aloscale. In the event of any inconsistency between this Privacy Policy and Canada’s federal and provincial privacy laws, this policy will be interpreted to comply with and uphold those laws.